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Use the available official channels for account, installation and product questions. For connection issues, include the specific diagnostics message, without passwords or tokens.
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NADSX / FAQ
Common questions
What is NadsX?
NadsX connects Facebook advertising asset management, publishing workflows, creative resources, reporting and lead operations through a workspace, browser extension and free utility site.
Do I need the browser extension?
Features that read or operate Facebook assets use the connected browser extension and the permissions of your current Facebook identity. Free utilities and some stored workspace resources have separate requirements.
Is everything free?
The free utility site is available without a workspace login. Workspace features follow the subscription, account access and team allowances shown after sign-in.
How do automatic rules run?
You configure and enable the supported rules. Execution depends on data completeness, connection state, cooldowns and applicable limits. Review the run records and results in the workspace.
Which languages does the website support?
English, Simplified Chinese, Vietnamese, Thai and Russian. The language selector preserves the current page when switching.
Is NadsX a Meta product?
NadsX is an independent product. Facebook, WhatsApp and Meta names refer to their respective products and owners.
How do operations tools differ from free utilities?
Operations tools belong to the signed-in workspace and use selected ad account data and saved operational settings. The separate free tools site offers image, link, calculation and other utilities, with its own access conditions.
Can one main account create multiple media buyer accounts?
Yes. The main account administrator can create multiple media buyer accounts within the team's seat allowance, manage their status, remove accounts and reset passwords. Each media buyer signs in with their own email and password and verifies their email on first sign-in. The actual allowance is shown in media buyer management.
Can the administrator review every media buyer’s spend, including their own?
Yes. Within members’ confirmed sharing scope, the administrator can review accounts from all media buyers and their own accounts. Team totals deduplicate ad accounts, member summaries follow the assigned owner, and currencies are totalled separately. USD conversion is a reference.
Do I need to enable team collection again after reloading the workspace?
No. The setting is stored in the extension. Collection tasks are started manually by the administrator and require the relevant member’s browser to be running, their extension online and a valid Facebook session. Viewing saved cloud reports does not require an online extension.
NADSX / Your next step
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